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frequently_asked_questions [2023/11/05 04:43] – o2wiki | frequently_asked_questions [2023/11/07 05:57] – o2wiki | ||
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* If you do not have access to one of the existing install, for example, the computer is lost/stolen or damaged etc, [[https:// | * If you do not have access to one of the existing install, for example, the computer is lost/stolen or damaged etc, [[https:// | ||
* You can also purchase an additional license from the Store | * You can also purchase an additional license from the Store | ||
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+ | ====== Managing existing Licenses ====== | ||
+ | |||
+ | ** How do I see and manage my licenses ** | ||
+ | * You can login to the store to view and manage you licenses [[https:// | ||
+ | |||
+ | **I have multiple licenses and purchases; how does this work?** | ||
+ | |||
+ | * Each license can be thought of as a group of scripts for x number of users. | ||
+ | * Standard licenses are for a single-user, | ||
+ | * To add a purchase to an existing single user license, you can purchase one online and add it to an existing license | ||
+ | * Site Licenes are for multiple users, where two or more users use the same scripts at one | ||
+ | * Each license can be installed on two computers per user as long as they are not used at the same time. This is typically for the same user at work and at home on a laptop. | ||
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+ | **I need to move individual scripts or purchase from one license to another ** | ||
+ | * You can transfer purchases between licenses as long as the following criteria are met | ||
+ | * All computes on the license your are transferring the script from must be deactivated to free up the license | ||
+ | * **Both licenses must have the same number of users**, i.e. you can not transfer a script from a single license to a multiuser license and vice versa | ||
**Transfering licenses to new Emails/ | **Transfering licenses to new Emails/ |