Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revision | Next revisionBoth sides next revision | ||
| frequently_asked_questions [2023/11/07 06:08] – [Managing existing Licenses] o2wiki | frequently_asked_questions [2023/11/07 06:13] – [Managing existing Licenses] o2wiki | ||
|---|---|---|---|
| Line 41: | Line 41: | ||
| * All computes on the license you are transferring the script from must be deactivated to free up the purchases | * All computes on the license you are transferring the script from must be deactivated to free up the purchases | ||
| * **Both licenses must have the same number of users**, i.e. you can not transfer a script from a single license to a multiuser license and vice versa | * **Both licenses must have the same number of users**, i.e. you can not transfer a script from a single license to a multiuser license and vice versa | ||
| + | |||
| + | ** Can I merge all users into one single license so it is easy to manage ** | ||
| + | Yes, but all existing licenses must have the same scripts assigned. | ||
| + | Contract support and we can help you with this request, | ||
| ** Can I add a single purchase to a multi-user license so only one user can have access to it? ** | ** Can I add a single purchase to a multi-user license so only one user can have access to it? ** | ||
| No, all users on a license have access to all assigned scripts. However, if you contact support, we can create a new license for free and transfer the scripts for you. | No, all users on a license have access to all assigned scripts. However, if you contact support, we can create a new license for free and transfer the scripts for you. | ||
| - | In the example below, You have a multi-user license for five users which have the Dimensions and Imposition Script; You want to assign ONE user the Colour Shotgun script; the steps are | + | In the example below, You have a multi-user license for five users which have the Dimensions and Imposition Script. You want to assign ONE user the Colour Shotgun script; the steps are |
| - Purchase the Colour Shotgun script online | - Purchase the Colour Shotgun script online | ||
| - In accordance with the license, Deactivate one user so only four users can use the Dimensions and Imposition Script at one time; if you can not do this, note down the computer names | - In accordance with the license, Deactivate one user so only four users can use the Dimensions and Imposition Script at one time; if you can not do this, note down the computer names | ||