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| frequently_asked_questions [2021/11/10 07:56] – o2wiki | frequently_asked_questions [2023/11/05 04:43] – o2wiki | ||
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| * Packages // (a collection of multiple scripts sold together as a package)// change from time to time, as scripts are added and removed from the packages. Once a package has been purchased the scripts in that package do not change. If scripts are added to a package after purchase, you will need to purchase those new scripts individually if you want them. | * Packages // (a collection of multiple scripts sold together as a package)// change from time to time, as scripts are added and removed from the packages. Once a package has been purchased the scripts in that package do not change. If scripts are added to a package after purchase, you will need to purchase those new scripts individually if you want them. | ||
| - | **How many computers can I install** | + | **How many computers can I install |
| * You can install PowerScripts on multiple computers, regardless of the operating system. | * You can install PowerScripts on multiple computers, regardless of the operating system. | ||
| * You can activate PowerScripts on up to two computers per license (Some site licenses allow for more). | * You can activate PowerScripts on up to two computers per license (Some site licenses allow for more). | ||
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| * At all times, each license can only be used by one user at a time. | * At all times, each license can only be used by one user at a time. | ||
| - | **I have already activated PowerScripts on two computers, but need to install on a 3rd computer | + | **I have already activated PowerScripts on two computers, but I need to install on a 3rd computer. What do I do?** |
| - | * Open PowerScripts on one of the existing activated computers, and from the flyout menu choose | + | * Open PowerScripts on one of the existing activated computers, and from the flyout menu, choose |
| - | * If you do not have access to one of the existing install, for example the computer is lost/stolen or damaged etc, them email us and we can remotely deactivate the install | + | * If you do not have access to one of the existing install, for example, the computer is lost/stolen or damaged etc, [[https:// |
| * You can also purchase an additional license from the Store | * You can also purchase an additional license from the Store | ||
| + | **Transfering licenses to new Emails/ | ||
| + | * You can log in to the website and share your licenses with other users; they will be able to transfer your purchases to their account. | ||
| + | * If you can not remember your login details, you will need to reset your password | ||
| + | * If you no longer have access to your email, for example, the email account has been deleted, you can request we transfer your purchase to a new account. However, **the requesting email must strictly be from the same company domain**, We can not process requests from people with a different email domain as there is no proof of ownership. | ||