Differences

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--- installhelp [2022/01/10 03:47] – [Problems Installing PowerScripts or PowerScripts does not appear in Illustrator extensions menu] o2wiki
+++ installhelp [2022/01/22 22:40] – [How to get the latest version of PowerScripts Updater] o2wiki
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-======  Powerscripts Updater  ======
+======  Powerscripts Updater  Troubleshooting======
 Below is a list of common problems when Installing PowerScripts.
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+===== Connection Errors (ENOTFOUND, ECONNECT)  =====
+PowerScripts Installer connects to the internet to download the most recent update for PowerScripts, if you are getting a Connection Error is most likely because you are not connected to the internet or the installer is being blocked from connecting. As a workaround, you can download the latest update as a ZXP file
+  * Open the PowerScripts Installer (You must have PowerScripts Installer 3.0.1 or later installed)
+  * Click on Tools in the side menu
+  * Click on "Install from ZXP file"
+  * The program will open a link to https://www.o2creative.co.nz/installer
+    * From the Webpage Select Troubleshooting, and download the ZXP file
+  * Click OK to continue in the PowerScripts Installer
+  * Select the ZXP file you downloaded
+  * PowerScripts Installer will then install the ZXP file, and notify you if this is successful.
+\\
+\\
 ===== Problems Installing PowerScripts or PowerScripts does not appear in Illustrator extensions menu  =====